Return e Refund Policy
Return & Refund Policy
Eligibility
We accept returns within 30 days of delivery. To be eligible, your item must be unused, in original packaging, and in the same condition that you received it.
Non-Returnable Items
- Custom or personalized items
- Gift cards
- Final sale items
Return Process
To initiate a return, contact us at support@nursefy.com with your order number and reason for return. We will send you instructions for how to return your product.
Refunds
Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed to your original payment method.
Exchanges
We only replace items if they are defective or damaged. For exchanges, contact us with a photo and order number.
Last updated: August 26, 2025